Having the right home and the right support can make a significant difference to your independence, wellbeing and quality of life. We provide flexible, individualised NDIS home and accommodation supports that are designed around each person’s goals, preferences, routines and support needs.

Our approach recognises that where you live, who you live with and how you are supported at home are important choices. We work with participants, families, support networks and allied health professionals to develop practical support arrangements that promote choice and control, independence, safety, community participation and a meaningful life.

Support to Live More Independently

Our experienced support teams can assist with a wide range of activities associated with living at home and developing greater independence, including:

• Personal care and daily living activities

• Meal planning, preparation and cooking

• Household tasks and maintaining your home

• Shopping and running household errands

• Medication support where appropriately trained and authorised

• Developing daily routines and living skills

• Budgeting and managing household responsibilities

• Accessing the community and local services

• Building social connections and community participation

• Developing skills for greater independence

• Overnight and active overnight support where required

• Support with establishing and maintaining a safe and comfortable home

• Supported Independent Living (SIL)

• Short Term Accommodation (STA)

• Independent Living Options (ILO)

Your Home. Your Choice. Your Support.

Support can be provided in your own home, a shared living environment or other appropriate accommodation, depending on your circumstances, goals and NDIS plan.

We believe good support starts with listening. We work with you to understand what you want from your home, your support and your life — then build a flexible service around those priorities.

Everyone has different goals, routines, abilities and support needs. At FIShR, we provide flexible and individualised NDIS personal care and daily living supports designed around you.

Our support can help you manage everyday activities, develop greater independence, access your community, build life skills and maintain your health, wellbeing and relationships.

We don't believe support should be about doing everything for you. Where possible, our approach is focused on building skills, increasing confidence, promoting independence and supporting you to make your own choices.

Whether you need occasional assistance, regular daily support or more complex and high-intensity support, we work with you and your support network to develop a service that reflects your individual needs and NDIS goals.

Our NDIS personal care and daily living supports can assist you with the practical activities involved in everyday life.

Depending on your individual needs, this may include:

• Showering, bathing and personal hygiene

• Dressing and grooming

• Toileting and continence support

• Eating and drinking

• Meal preparation

• Medication support where appropriately trained and authorised

• Household routines and domestic tasks

• Shopping and errands

• Maintaining your personal environment

• Establishing and maintaining daily routines

• Getting ready for work, education or community activities

• Assistance with mobility and transfers

• Support to maintain health, wellbeing and personal safety

Our focus is always on providing the right level of assistance, while encouraging independence and respecting your privacy, dignity, preferences and choices.

High Intensity Supports

FIShR can provide appropriately trained and supported staff for participants who require High Intensity Daily Personal Activities and complex support.

High intensity supports may include assistance for people with complex health or disability-related needs, including:

• Complex bowel care

• Enteral feeding and PEG support

• Urinary catheter support

• Complex wound management

• Subcutaneous injections

• Diabetes-related support

• Seizure and epilepsy management

• Mealtime and swallowing-related support

• Complex medication support

• Other high intensity daily personal activities where appropriately assessed, trained and authorised

High intensity supports require appropriate training, competency, clinical oversight and risk management. We work with participants, families, nurses, allied health professionals and other members of the support team to ensure supports are delivered safely and consistently.

Work can provide purpose, independence, financial security, social connection and a sense of belonging.

FIShR provides NDIS employment support for people who want to find work, prepare for employment or maintain their existing job.

Support may include:

• Exploring employment goals and interests

• Identifying suitable employment opportunities

• Developing workplace skills

• Preparing for job interviews

• Assistance with applications and resumes

• Travelling to and from work

• Developing workplace routines

• Building confidence in the workplace

• Communicating with employers and colleagues

• Learning new workplace tasks

• Maintaining employment

• Developing greater independence at work

Our goal is to support people to participate meaningfully in employment and build the skills and confidence required to achieve their individual career goals.

Getting where you need to go is an important part of living independently and participating in the community.

Our NDIS transport and travel support can assist participants to access employment, education, appointments, shopping, social activities, recreational opportunities and community services.

Support may include assistance to:

• Travel to appointments

• Attend work or education

• Access community activities

• Visit friends and family

• Complete shopping and errands

• Develop public transport skills

• Build confidence navigating the community

• Access recreational and social activities

Where appropriate, our focus is on helping participants develop greater independence with travel and transport, rather than creating unnecessary reliance on support workers.

Developing practical life skills can open up new opportunities and increase confidence.

FIShR provides NDIS life skills and independence support tailored to the participant's current abilities, goals and aspirations.

This may include developing skills in:

• Cooking and meal preparation

• Grocery shopping

• Household management

• Cleaning and laundry

• Personal organisation

• Budgeting and money management

• Planning and decision-making

• Using public transport

• Communication and social skills

• Managing appointments

• Developing routines

• Problem solving

• Personal safety

• Technology and digital skills

• Self-advocacy

• Building confidence and independence

Support is tailored to the person rather than following a one-size-fits-all program.

Where appropriate, we use everyday activities as opportunities to learn, practise and build independence.

Being part of your community is an important part of a meaningful life.

Our NDIS community participation supports help participants access the places, activities, people and experiences that matter to them.

This may include support to:

• Attend sporting activities

• Join clubs and community groups

• Participate in hobbies and recreational activities

• Attend cultural and social events

• Visit local shops, cafes and community facilities

• Meet friends and build relationships

• Explore new interests

• Volunteer

• Access education and training

• Participate in community activities

• Develop social and communication skills

• Build greater confidence in the community

We focus on helping people develop genuine connections and opportunities for participation, rather than simply filling time.

For participants who experience behaviours of concern or require assistance to develop positive behavioural strategies, FIShR can work alongside NDIS behaviour support practitioners and Positive Behaviour Support (PBS) teams.

Our support workers can implement strategies developed through an individual's Positive Behaviour Support Plan, where applicable, and provide consistent support across the participant's daily environment.

Behaviour support may focus on:

• Understanding the reasons behind behaviours of concern

• Developing positive routines

• Building communication skills

• Increasing choice and control

• Developing coping and emotional regulation skills

• Reducing situations that may contribute to distress

• Supporting positive relationships

• Increasing community participation

• Developing alternative and safer ways to communicate needs

Our approach is person-centred, strengths-based and focused on improving quality of life.

Where restrictive practices are identified, FIShR follows applicable NDIS requirements and works with the relevant behaviour support and clinical professionals to ensure appropriate authorisation, implementation, monitoring and reporting.