Reimagining NDIS Support Together

Start here, with real support behind you

As a Support Worker, you work under the close supervision and guidance of an experienced coordinator — building the practical, hands-on skills that everything else in an NDIS career grows from. Whether you're new to the sector or already have experience with another agency, this is where you build confidence with real backing, not sink-or-swim.

Support Workers are employed either directly by FIShR or by one of our Coordinator of Supports partners.

Is support work the right fit? Support work may suit you if you genuinely like people, don't mind the physical and emotional demands of the job, and can stay calm when a day doesn't go to plan. You don't need years of experience to start — what matters more is patience, reliability, and actually wanting to be there. It's not for everyone: if you're looking for a nine-to-five with no variation, or you're not comfortable with hands-on personal care, this probably isn't it. But if you've ever thought "I'd be good at this" watching someone care for a family member, or you're looking for work that means something day to day, it's worth a conversation. Support work is where you build real world NDIS experience with close support and guidance, rather than being thrown in alone.

  • Day to day, you'll be supporting participants with the things that make everyday life work - personal care, meal preparation, household tasks, getting to appointments, and being part of community activities. Some shifts are in a participant's home, others are out in the community - no two days look quite the same. You'll usually work solo, backed by a coordinator you can call on when you need to. Shifts are mostly casual and planned well in advance.

  • You'll have access to over 120+ training modules to keep building your skills, and every handover note you write is reviewed by your COS and senior FIShR staff - so there's always someone checking in, not just checking boxes. You'll get ongoing coaching and mentoring from people with real experience behind them, and workloads are kept small and intentional, so you're never just a name on a roster.

  • You don't need previous experience in disability support to apply. Before you start, you'll complete our online induction and onboarding process, covering the NDIS Code of Conduct, medications training, infection control, safe waste management, incident reporting, and everything else you need to feel genuinely ready - not just signed off. Course costs are typically covered by FIShR and we will provide you with a certificate of completion.

    All staff are required to hold a valid NDIS worker Screening check.

  • Support Workers are employed either directly by FIShR or by one of our Coordinator of Supports partners.

  • Support work is where most FIShR journeys start, not where they have to end. Once you've built real hands-on experience, the path forward is there if you want it - stepping into an Independent Support Worker role for more autonomy, or leading your own team as a Coordinator of Supports. There's no pressure to move on; plenty of people build long, genuinely good careers right here. But if you're after more, were here to chat.

  • Do I need experience or qualifications to start?
    No previous experience in disability support is required. You'll need a valid NDIS Worker Screening Check (plus a Working With Children Check if your role involves younger participants), and you'll complete FIShR's online induction - covering the NDIS Code of Conduct, medications training, infection control, and more - before you start.

    What's the difference between a Support Worker and an Independent Support Worker?
    A Support Worker works under the close supervision of an experienced coordinator while building hands-on experience. An Independent Support Worker has that experience already, and works more independently - matching their own participants, setting their own schedule, and operating as a genuine business partner rather than an employee.

    Am I employed by FIShR or by someone else?
    Support Workers are employed either directly by FIShR or by one of our Coordinator of Supports partners.

    What training will I get?
    You'll have access to over 120+ training modules, ongoing coaching and mentoring from experienced staff, and every handover note you write is reviewed by your COS and senior FIShR staff - so support doesn't stop after induction. Additional participant specific training may also be provided where required.

    What does a typical day look like?
    Day to day, you might be helping with personal care, meal preparation, household tasks, appointments, or community activities. Most shifts are worked solo, with a coordinator you can call on when you need to, and no two days look quite the same.